Party FAQs

Do I have to book a party to celebrate at Chibis?

Yes.

Party Bookings are required if you want to have a celebration at Chibis that involves any items indicative of a “party” (cake, cupcakes, candles, singing, balloons, gifts, etc.).

You are welcome to invite your friends to join you for Open Play to commemorate your special day, then continue your celebration elsewhere (your own home or a local restaurant for cake, etc.)

Why do I have to book a party in order to celebrate? Why can't I simply bring in cupcakes for my friends and have a birthday party playdate?

Allowing customers to conduct their own celebrations in the Snack Bar seating area during Open Play is not fair to the families that booked a Playtime Party, and it can cause congestion for other customers trying to individually enjoy their own snacks.

You are welcome to pay for your friends to play with you during Open Play, then continue your celebration at another location for cake, etc.

What is included in my party?

ALL PARTY PACKAGES:

PAPER/PLASTIC PRODUCTS:  Colorful Party Setting for each kid (plate, napkin, party hat) & Quality paper products and utensils for adult guests (plates, cups, napkins, cutlery).

DRINKS:  (1) 100% juice box for each party child and filtered water for all guests.

FREE OPEN PLAY PASS:  One FREE Open Play pass for each Birthday Child.

PARTY ASSISTANCE:  A dedicated Party Helper to assist with set up, ensure that your party runs smoothly, and to handle 100% of the clean up!

COURTESY TIME:  So you don’t feel rushed, the Party Family may arrive 15 minutes before and stay 15 minutes after the scheduled party time.  You can feel at ease while we assist you in putting the finishing touches on your party before it starts and getting your remaining party goodies (gifts, decorations, leftover food, etc.) ready for loading into your car when the party is over.

PEACE OF MIND … knowing that your party will run smoothly, and that your guests (both kids and adults) will never feel stressed while they enjoy the fantastic party you’ve provided for them in our CLEAN, family-friendly playground.

What are "PLATINUM PERKS"?

In addition to everything included in our Private Party, “PLATINUM PERKS” are extra features that are INCLUDED in all of our Platinum Party Packages:

PIZZA:  (4) Cheese pizzas (serves approximately 30 kids)

VEGGIE PLATTER:  4 pounds of fresh veggies and Ranch dip

GOLDFISH CRACKERS:  (1) 1 lb. bag of Pepperidge Farm Goldfish crackers

DRINKS:  Beverages for all of your guests (adults & children) are included: A kid’s drink at each party place setting, plus chilled cans of assorted sodas, filtered water, coffee, tea & hot chocolate are included and available throughout the party.

PARTY ASSISTANCE:   TWO dedicated Party Helpers will ensure that your party runs smoothly.  They will have your party completely set up before you arrive and will assist you if you have any final touches to add.    We will arrange your food and drinks for you and maintain the food table throughout the party. We will lead your guests in the cake celebration and slice and plate the cake for you.  We also take care of 100% of the clean up (some consider that the most important part)!  We take care of every detail, large or small!  It is your Platinum Party, after all!

BALLOONS:  In addition to (1) special 18″ mylar “Happy Birthday” balloon for the Birthday Child, you also get (1) helium-filled latex balloon for each child, up to a maximum of (30) balloons.  Additional balloons are available for $1 each.  You may also bring additional helium-filled balloons if you wish, and we will add to the balloon bouquets included in the Platinum Party.

CUSTOMIZING ALLOWANCES:  The PLATINUM PARTY Option is very versatile, allowing you to extend your party time (for an additional fee, based on booking availability), provide an entertainer, face painter or balloon artist for your guests, bring additional food (either catered, store-bought or homemade), bring beer and wine for your adult guests and set up a custom dessert table.  The possibilities are endless!

Will my party be private?

PLAYTIME PACKAGES:  NO – PLAYTIME PARTIES ARE NOT PRIVATE PARTIES.  Playtime Parties take place during Open Play.  The playground will be shared with Open Play customers.  The Party Room is reserved just for you.

 

PRIVATE AND PLATINUM PACKAGES:  YES!  You will NEVER share any part of Chibis with other parties or Open Play customers during a Private or Platinum Party!

How long will my party last?

PLAYTIME PACKAGES: 1 hour and 45 minutes of Open Play at Chibis (sharing the playground with other Open Play customers) and use of the Private Party Room during your visit for celebrating and eating (included in your total party time).

 

PRIVATE PACKAGES: 1 hour and 45 minutes of PRIVATE party time at Chibis.

 

PLATINUM PARTIES: Platinum Parties booked at 3:00pm:  1 hour and 45 minutes of PRIVATE party time at Chibis. Parties Parties booked at 5:30pm:  2 hours of PRIVATE party time at Chibis.

Can my party time be extended?

WEEKEND PLAYTIME PACKAGES: No.

WEEKDAY PLAYTIME PACKAGES: No, the time in the party room cannot be extended.  However, if your party happens to fall on a weekday that is observing “Limitless Open Playtime”, your guests may stay and play after the party ends.

PRIVATE & PLATINUM PACKAGES: YES!  Add extra time to the end of your Private or Platinum Party (depending on booking availability):  $75 for 30 minutes;  $100 for one hour.  Contact the party coordinator for more details.

Can I bring food to my party?

PLAYTIME AND PRIVATE PACKAGES: You may bring cake or cupcakes. No other outside food is permitted. Exceptions are made for individual guests bringing their own food due to allergies or dietary restrictions.  Here is a link to a full selection of pizza, pasta, salads, snacks and beverages you may order from us!  http://www.chibisindoorplayground.com/parties/party-extras/

 

PLATINUM PERK: YES! You may bring cake or cupcakes. AND, in addition to the pizza and snacks that are already included in your Platinum Party Package, you may also bring other hors d’oeuvres and specialty dishes if you wish. This is the only Chibis Party Option that allows you to bring in your own food, either catered, purchased from a local deli or restaurant, or homemade. Individual guests are welcome to bring their own food if they have any allergies or dietary restrictions.  You can also order more food from Chibis if you want to simplify your party planning even further! Here is a link to a full selection of pizza, pasta, salads, snacks and beverages you may order from us!  http://www.chibisindoorplayground.com/parties/party-extras/

Can I order food from Chibis (like pizza and snacks)?

PLAYTIME AND PRIVATE PACKAGES: YES!  Food and extra beverages are not included in Playtime and Private packages, but adding pizza, snacks & sodas to your party is easy!  Click here to see all of the “EXTRAS” we offer (for additional charges).

 

PLATINUM PACKAGES: YES!  In addition to the food and beverages included in your Platinum Party (kids’ pizza, veggies w/ dip, Goldfish crackers & drinks), you may add more pizza for your adult guests with a variety of toppings.  Click here to see all of the “EXTRAS” we offer (for additional charges).

Can I order other toppings for my pizza?

PLAYTIME AND PRIVATE PACKAGES: YES! Click here to see our extensive pizza offerings. From Meat Lovers to Buffalo Chicken, there are Pomodoro’s Pizza options to please everyone!

 

PLATINUM PERK: YES! Click here to see our extensive pizza offerings. From Meat Lovers to Buffalo Chicken, there are Pomodoro’s Pizza options to please everyone! The (4) cheese pizzas that are included with your Platinum Party are for the kids, and you are welcome to order extra pizza with other toppings if you wish.

Can I bring beer, wine, or champagne to my party?

PLAYTIME PACKAGES: No. Alcohol is not permitted at Playtime Parties.

 

PRIVATE PACKAGES:  For an additional fee of $50.00, Beer/wine/champagne (only) may be brought to your Private Party.  Treat your adult guests like “grown-ups” and offer them some of your favorite wine or a frosty beer. You bring it – we put it on ice for you in our decorative cooling containers and make it available to your guests alongside any other beverages you have asked Chibis to provide (like sodas & coffee). We’ve got you covered in the cup department, too!

 

PLATINUM PERK: Beer/wine/champagne (only) is allowed at a Platinum Party (another fantastic perk)! Treat your adult guests like “grown-ups” and offer them some of your favorite wine or a frosty beer. You bring it – we put it on ice for you in our decorative cooling containers and make it available to your guests alongside the beverages that are also included with your Platinum Party. We’ve got you covered in the cup department, too!

Can I bring my own decorations to my party?

PLAYTIME  AND PRIVATE PACKAGES: You MAY… – bring your own helium-filled balloons, or we can provide them for an additional charge (click here to see all of the “EXTRAS” we offer for additional charges). – bring themed party setting items (plates, napkins, hats, small party favors) and themed decorations that can be placed on tabletops. – bring a simple, lightweight banner that can be attached to the windows in the Party Room with Poster Tack. You MAY NOT… – hang any decorations from the ceiling or walls. – use confetti. – use a scene setter that has to be attached to a wall. – bring a pinata.

 

PLATINUM PERK: Many of the decorating restrictions that the Playtime and Private parties have are lifted for Platinum Parties.  We take your decoration requests on a party-by-party basis, and help you create the perfect party!  All party decor must be approved prior to the party date.

Can I have balloons at my party?

PLAYTIME  AND PRIVATE PACKAGES: You may bring your own helium-filled balloons, or we can provide them for an additional charge – click HERE to see the balloon options we offer.

 

PLATINUM PERK: Balloons are included in your Platinum Party! In addition to (1) special 18″ mylar “Happy Birthday” balloon for the Birthday Child, you also get (1) helium-filled latex balloon for each child, up to a maximum of (30) balloons.  Additional balloons are available for $1 each.  You may also bring additional helium-filled balloons if you wish, and we will add to the balloon bouquets included in the Platinum Party.

Will I have help at my party?

PLAYTIME PACKAGES: Yes. While your dedicated Party Helper will not be present in the Party Room during your celebration (The Playtime Party was designed for a small celebration that allows for a self-regulating atmosphere in the Party Room), they will set up the Party Room before you arrive and will be available to you throughout your party if you have any questions.  Chibis staff will help you keep your party on schedule by clearly announcing to your guests when it’s time to sing “Happy Birthday”, eat cake, etc.  We also take care of 100% of the clean up (some consider that the most important part)!

 

PRIVATE PACKAGES: Yes. A dedicated Party Helper will be engaged for the duration of your Private celebration, and will ensure that your party runs smoothly by setting up your entire party before you arrive, leading your guests in the “Happy Birthday” celebration, slicing your  cake and lending a hand serving your party food to your guests.  Your party helper will also keep your party on schedule by clearly announcing to your guests when it’s time to sing “Happy Birthday”, eat cake, etc.  We also take care of 100% of the clean up (some consider that the most important part)!

 

PLATINUM PERK: Yes.  TWO dedicated Party Helpers will be engaged for the duration of your Platinum celebration, and will ensure that your party runs smoothly by setting up your entire party before you arrive, presenting and tending to any food you provide, leading your guests in the “Happy Birthday” celebration, slicing your cake and lending a hand serving your party food to your guests.  Your party helper will also keep your party on schedule by clearly announcing to your guests when it’s time to sing “Happy Birthday”, eat cake, etc.  We also take care of 100% of the clean up (some consider that the most important part)!

Can we open presents during my party?

ALL PACKAGES: No. We want you to enjoy every second of your party time in the playground, and opening gifts can take quite a long time. We will gather your gifts for you and place them in huge, clear plastic bags, ready for you to load into your car at the end of your party.

Does everyone have to wear socks?

ALL PACKAGES: Yes! We suggest you include a reminder in your invitations that adults and kids must wear socks. If your guests forget them, we sell brand new socks for $1.00/pair. We can either charge your guests individually, or you can make our socks available to your guests (free of charge to them) and we will simply add the total number of socks used to your final contract. Alternatively, you can bring extra socks if you wish, but we have found that adding them to your contract rarely equals more than $5-$10 dollars, which is cheaper than you purhcasing several bags of new socks in varying sizes and going home with extras that you may not need.